City of Panama City Has Opened A COVID-19 Call Center

Panama City, Florida – The City of Panama City has opened a Call Center aimed at providing information to citizens or anyone with questions pertaining to the City and its response to the COVID-19 pandemic. The phone number is (850) 872-3000, Ext. 0. Questions may also be emailed to info@pcgov.org.

The call center will be in operation on Monday through Friday, 8 a.m. to 5 p.m. The Call Center is staffed by employees from the After School Assistance Program (A.S.A.P.).

Public information remains available at www.bayhealthcovid19.com, a website intended to be an aggregate information landing page about COVID-19, with updates from the Department of Health in Bay County, frequently asked questions, and many links to useful information.

Additionally, Bay County has announced the implementation of a Citizens Information Center (CIC) telephone resource. The phone number is (850) 248-6090. Questions may also be emailed to ask@baycountyfl.gov.

At this time, the County’s CIC will be in operation from 10 a.m. to 6 p.m. daily, though the hours may be extended as necessary. The CIC is staffed by Bay County Library employees who can assist the public in finding information or resources on an array of topics.

For questions related to COVID-19 in Florida, please contact the Florida Department of Health’s dedicated COVID-19 Call Center by calling (866) 779-6121. The Call Center is available 24 hours per day. Inquiries may also be emailed to COVID-19@flhealth.gov.