Hurricane Michael Recovery Information

Apply for Disaster Assistance

Federal disaster assistance is available to affected individuals in Bay, Calhoun, Franklin, Gadsden, Gulf, Holmes, Jackson, Leon, Liberty, Taylor, Wakulla and Washington counties. Additional counties may be added later (see Declarations).

If you are in one of these counties, you will need the following to apply for assistance:

Social Security Number;
Daytime telephone number;
Current mailing address and address and zip code of the damaged property; and
Insurance information, if available.

Also see Disaster Recovery Centers and Mobile Registration Intake Centers below for locations to apply for assistance in person.

Florida Small Business Emergency Bridge Loan Program – The bridge loan program supports businesses impacted by hurricane michael by providing short-term, interest-free loans to small businesses that experienced physical or economic damage during the storm. The program bridges the gap between the time a major catastrophe hits and when a business has secured longer-term recovery resources, such as payments on insurance claims or federal disaster assistance.

Disaster Unemployment Assistance – The disaster unemployment assistance program provides assistance to businesses and residents whose employment or self-employment was lost or interrupted as a result of hurricane michael.

Disaster Dislocated Worker Program – Dislocated worker grants are awarded for temporary employment to workers affected by major dislocations, including natural disasters.

Disaster Recovery Centers

A Disaster Recovery Center or DRC is a readily accessible facility or mobile office where survivors may go for information about our programs or other disaster assistance programs, and to ask questions related to your case. Representatives from FDEM, FEMA, U.S. Small Business Administration (SBA), volunteer groups and other agencies are at the centers to answer questions about disaster assistance and low-interest disaster loans for homeowners, renters and businesses. They can also help survivors apply for federal disaster assistance. A map of DRCs is available here.

Bay County – Bay County Public Library – DRC #11 898 W 11th Street, Panama City, FL 32401
Bay County – Callaway Community Center- DRC#13 530 Beulah Ave, Callaway, FL 32404
Calhoun County – DRC #10 – Blountstwon Public Library 17731 NE Pear St. , Blountstown, FL 32424
Franklin County – DRC #2 – Carrabelle Public Library 311 St. James Ave, Carrabelle, FL 32322
Gadsden County – DRC #7 – Old Gretna Elementary School 706 Martin Luther King Jr Blvd, Gretna, FL 32332
Gulf County – DRC #12 -Wewahitchka Branch Library 314 N. 2nd St., Wewahitchka, FL 32465
Gulf County – DRC #9 – Port St. Joe Library 110 Library Drive, Port St. Joe, FL 32456
Jackson County – DRC #3 – Jackson County Extension Office 2741 Penn Ave, Marianna, FL 32448
Leon County – DRC #4 – Collins Main Library 200 West Park Avenue, Tallahassee, FL 32301
Liberty County – DRC #8 – Veterans Memorial Park 10405 NW Theo Jacobs Way, Bristol, FL 32321
Washington County – DRC #6 – Washington County Agricultural Center 1424 W Jackson Ave, Chipley, FL 32428

Mobile Registration Intake Centers

FEMA has deployed Mobile Communications Office Vehicles in the Individual Assistance designated counties to serve as Mobile Registration Intake Centers (MRICs) serving survivors until long-term Disaster Recovery Centers are identified. Individual Assistance specialists, Small Business Administration, FEMA Disaster Survivor Assistance, and State Disaster Case Managers will be available at these centers. These centers will be temporarily at these locations and hours of operation will be 8 a.m. – 7 p.m., seven days a week until further notice. A map of MRICs is available here.

Bay County – Mexico Beach City Hall 201 Paradise Path, Mexico Beach, FL
Bay County – Strip Mall Patking Lot 225 S. Tyndall Parkway, Panama City, FL

Declarations

Florida Hurricane Michael (EM-3405)

Florida Hurricane Michael (DR-4399)

Public Assistance for emergency protective measures (Category B) see declaration FEMA-3405-EM.
The Disaster Unemployment Assistance program is available in all counties with an Individual Assistance declaration.

The Dislocated Worker Grant program is available for many counties, please contact your local CareerSource Florida network board for more information.
The Florida Small Business Emergency Bridge Loan program is available for businesses impacted by Hurricane Michael. Apply here.

Counties	Individual Assistance	Public Assistance	Transitional Sheltering Assistance
Bay	Declared	Categories A through G	Eligible
Calhoun	Declared	Categories A through G
Franklin	Declared	Categories A and B
Gadsden	Declared	Categories A through G
Gulf	Declared	Categories A through G	Eligible
Hamilton		Categories A and B
Holmes	Declared	Categories A and B
Jackson	Declared	Categories A through G	Eligible
Jefferson		Categories A and B
Leon	Declared	Categories A and B
Liberty	Declared	Categories A through G
Madison		Categories A and B
Suwanne		Categories A and B
Taylor	Declared	Categories A and B
Wakulla	Declared	Categories A and B
Washington	Declared	Categories A and B

Executive Orders

Executive Order # 2018-276 declares a State of Emergency in 26 Florida Counties in Preparation of Tropical Storm Michael

Executive Order #2018-277 – Amendment of Executive Order 18-276

Executive Order #18-360 – Emergency Management – Extension of Executive Order# 18-276

Critical County Information

Bay County

Citizen Information Line – Dial 211 or 850-248-6099
Bay County
Bay County Emergency Management Division
Recover Bay County
Bay County Emergency Services
Bay County Emergency Services

Calhoun County

Calhoun County

Franklin County

Gulf County

Citizen Information Line – NEW NUMBER
850-227-2349 from 8 a.m. to 6 p.m. EST
Gulf County
Gulf County Emergency Management
Gulf County Emergency Management
Gulf County Sherriff Office

Gadsden County

Holmes County

Jackson County

Citizen Information Line – 850-718-0019
Jackson County (Temporary site)

Leon County

Citizen Information Line -Dial 211 or 850-617-6333
Leon County
Leon County Emergency Information
Leon County
Leon County

Liberty County

Taylor County

Wakulla County

Washington County

Citizen Information Line – Call between 8 a.m -7 p.m. – 850-849-5766 or 850-849-5788
Washington County
Washington County

Blue Roof

1-888-ROOF-BLU (7663-258)

Opertation Blue Roof is a priority mission managed by the U.S. Army Corps of Engineers for the Federal Emergency Management Agency. The purpose of Operation Blue Roof is to provide homeowners in disaster areas with fiber-reinforced sheeting to cover their damaged roofs until arrangements can be made for permanent repairs.

Operation Blue Roof is available to all counties approved for FEMA Individual Assistance. See Declarations above for a list of currently approved counties and check out the Operation Blue Roof website for updates.

Boil Water Notices

Florida Department of Health lists boil water notices. This list has been compiled from multiple sources, including press reports, utility data, and information from local authorities. Note, your utility or county emergency contact will have the latest and most up-to-date information.

Emergency Prescription Assistance Program

The U.S. Department of Health & Human Services has activated the Emergency Prescription Assistance Program (EPAP) for those impacted by Hurricane Michael. Uninsured Floridians are eligible for no-cost replacements of critical medications lost or damaged during the storm.

Family Reunification

After a disaster, letting your family and friends know that you are safe and well can bring your loved ones great peace of mind.

American Red Cross Safe and Well

Register Yourself as “Safe and Well”
Click on the “List Myself as Safe and Well” button to register yourself on the site.

Search for Loved Ones
Concerned family and friends can search the list of those who have registered themselves as “safe and well” by clicking on the “Search Registrants” button. The results of a successful search will display a loved one’s first name, last name and a brief message.

County Emergency Management

County Emergency Management – county emergency management contacts and websites

Alert Florida – sign up to receive emergency alerts and other public safety notifications in your community

Debris Reporting

Public Debris Reporting Tool – Florida Public Debris Reporting Tool can be used to report significant debris impacting your community.

Free Hurricane Michael Home Cleanup Hotline – Call 1-800-451-1954 for free help from local relief agencies. All services are free, but service is not guaranteed.

Donation and Volunteer Opportunities

Florida Disaster Fund

To make a contribution, please visit www.FloridaDisasterFund.org or text DISASTER to 20222 to make a one-time donation of $10.

The Florida Disaster Fund is the State of Florida’s official private fund established to assist Florida’s communities as they respond to and recover during times of emergency or disaster. The fund is administered by the Volunteer Florida Foundation. Funds will support disaster relief organizations active in responding to and recovering from Hurricane Michael. In partnership with the public sector, private sector and other non-governmental organizations, the Florida Disaster Fund supports response and recovery activities. Donations to the Florida Disaster Fund are made to the Volunteer Florida Foundation, 501(c)(3) charitable organization and are tax deductible.

Volunteer Florida Hurricane Michael Volunteer Database Registration

Register your interest in volunteering by completing this form. As Volunteer Florida partner organizations assess needs and evaluate resources, they will begin to organize volunteer opportunities for unaffiliated, spontaneous volunteers. Volunteer Florida will then match those organizations with individuals like you, who want to serve their communities.

Insurance Resources

Florida Office of Insurance Regulation has updated Hurricane Season Resources which contains links to resources from the Governor, Chief Financial Officer, Attorney General, Commissioner of Agriculture, Division of Emergency Management, Federal Emergency Management Agency’s National Flood Insurance Program, and contact information for Florida’s property insurers

Florida Department of Financial Services’ Division of Consumer Services has resources for consumers seeking to file insurance complaints

Mobile Apps

Florida Storms – Florida Public Radio Emergency Network Google Play iTunes

Florida 511 – Get up-to-the-minute, real-time traffic conditions and incident information for the State of Florida with Florida 511.

FEMA – mobile app

Red Cross – mobile apps

Gas Buddy – Gas stations availability

Rumor Control

Hurricane Michael Rumor Control

Power Outages

Power Outage Dashboard

Power Outage Details Archive

Restoration Information

See below for a list of power providers and links to report outages and/or view more details.

Power Providers

Provider	Phone	Report Outage	Outage Status Map
Beaches Energy Services	904-247-6171	Report
Central FL CO-OP	800-227-1302	Report	Status Map
Choctawhatchee Electric CO-OP	800-342-0990		Status Map
City of Alachua	386-418-6185	Report
City of Bartow	863-534-0134
City of Blountstown	850-674-5488
City of Bushnell	352-793-8012
City of Chattahoochee	850-663-4475
City of Clewiston
City of Fort Meade	863-285-1100
City of Green Cove Springs Electric Utility	904-529-2220
City of Homestead		Report
City of Lake Worth Utilities	1-877-454-4480
City of Lakeland	863-834-4248		Status Map
City of Leesburg	352-728-9830
City of Mount Dora	352-735-7155
City of Newberry Utility Department	352-472-2161	Report
City of Ocala d/b/a Ocala Electric Utility	352-351-6666	Report	Status Map
City of Quincy	850-618-0040
City of St. Cloud	407-957-7373	Report	Status Map
City of Starke	904-964-6161
City of Tallahassee	850-891-4968	Report	Status Map
City of Vero Beach	772-978-5000		Status Map
City of Wauchula	863-773-3131
City of Williston	352-528-5552
City of Winter Park Electric Utility	407-599-3371
Clay Electric Cooperative	888-434-9844	Report	Status Map
Duke Energy	800-228-8485	Report	Status Map
Escambia River Electric CO-OP	877-688-3732		Status Map
Florida Keys Electric CO-OP	800-858-8845		Status Map
FL Power & Light Co	800-468-8243	Report
FL Public Utilities Corp	800-427-7712	Report
Ft. Pierce Utilities Authority	772-466-7703		Status Map
Gainesville Regional Utilities/City of Gainesville	352-334-2871		Status Map
Glades Electric CO-OP	863-946-6200
Gulf Coast Electric CO-OP	800-568-3667		Status Map
Gulf Power Company	800-487-6937	Report	Status Map
JEA	904-665-6000		Status Map
Keys Energy Services
Kissimmee Utility Authority	407-933-9898		Status Map
Lee County Electric CO-OP	800-599-2356		Status Map
Moore Haven Municipal Light Department
Okefenoke REMC	800-262-5131		Status Map
Orlando Utilities Commission	407-423-9018	Report	Status Map
Peace River Electric CO-OP	800-282-3824		Status Map
PowerSouth Energy Cooperative
Progress Energy Florida	800-228-8485	Report	Status Map
Reedy Creek Improvement District – Utilities Division
Sumter Electric CO-OP	800-732-6141	Report	Status Map
Suwannee Valley CO-OP	800-752-0025
Talquin CO-OP	888-802-1832	Report	Status Map
Tampa Electric Co	877-588-1010	Report	Status Map
Town of Havana	877-885-7968
Tri-County CO-OP	800-999-2235		Status Map
Utilities Commission, City of New Smyrna Beach, Florida	386-427-1361
West Florida Electric CO-OP	844-688-2431		Status Map
Withlacoochee River Electric CO-OP	352-567-5133	Report	Status Map

Private Sector Coordination

The Florida Department of Economic Opportunity has activated the Private Sector Hotline at 850-815-4925. The hotline is available for business inquiries about the storm, preparedness information and post-impact information.

FLORIDADISASTER.BIZ – To help Florida businesses prepare for and recover from hurricanes and other disasters

Business Recovery Centers – Staffed by US SBA Disaster Loan Specialists and Florida SBDC Disaster Recovery Specialists, at these locations businesses may receive assistance in applying for state emergency bridge loans and federal business disaster loans. A map of Business Recovery Centers current open is available here.

Disaster Recovery Jobs Portal – Complete set of employment tools for job seekers in Florida in the aftermath of disaster. Search jobs, create résumés, find education and training. Employers can find candidates, post jobs, search labor market information.

Better Business Bureau – Florida Hurricane Guide

Florida Chamber of Commerce – Hurricane Information Resources

Florida Restaurant & Lodging Association – Hurricane Resources for your Business

Florida Small Business Development Network – Disaster Information for Business

Airbnb has activated response to Hurricane Michael. Their community members have open their homes at no cost to displaced evacuees and responders: Airbnb.com-Hurricane Michael

VISIT Florida has activated the Expedia/VISIT Florida Hotel Accommodation Web Portal

State Assistance Information Line — 1-800-342-3557

The Florida State Assistance Information Line (SAIL) is a toll-free hotline activated at the time of an emergency to provide an additional resource for those in Florida to receive accurate and up-to-date information regarding an emergency or disaster situation impacting the State of Florida. SAIL is currently activated and available 24 hours/7 days a week.

School Closures

The Florida Department of Education is in contact with school districts, state colleges and universities for updates and to determine needs before, during and after emergency events. All school districts, colleges and universities are monitoring Hurricane Michael and collaborating with local emergency preparedness officials to make decisions that ensure student and staff safety.

School closures will be updated with information regarding closures as those announcements are made.

State Park Closures and Camper Assistance

For state park closures and re-openings, please visit Florida Department of Environmental Protection Florida Park Service Closures Information.

Additionally, Florida Park Service has opened areas to dry camp for self-contained rigs – usually parking lots without utility connections – at some state parks for evacuees on a first come, first served basis with waived overnight fees. A list of open parks and contact information to check for availability can be found at https://www.floridastateparks.org/get-involved/storm-assistance.

Traffic

Florida 511 – Get up-to-the-minute, real-time traffic conditions and incident information for the State of Florida with Florida 511.

Florida Highway Patrol – Florida Highway Patrol Live Traffic Crash and Road Condition Report. Reports are updated every five minutes. Incidents located within city limits also may not show on the map since it is not common practice for FHP to work incidents inside city limits.

Florida Traffic – Traffic incidents and conditions from Florida 511 and Florida Highway Patrol brought to you by Florida State Emergency Response Team Geographic Information Systems.

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